Member management
GoMonio's member management system allows you to invite team members, family, or colleagues to collaborate on your profiles with role-based permissions.
Written By Joska
Last updated About 1 month ago
Member Roles
Getting Started with Team Members
Navigate to Member Management: Go to Settings β Team Members. Only Owners and Admins can access this page.
Check Your Member Limits: View your current member count vs. limits at the top of the page. Limits vary by tier:
Business Basic: 1 member (owner only)
Business Premium: 5 members + purchasable additional slots (β¬5/slot/month)
Agency Plans: 5+ members + purchasable additional slots (β¬5/slot/month)
Invite New Members: Use the "Invite New Member" form to add team members:
Enter the email address (user must have a verified GoMonio account)
Select appropriate role (Viewer, Editor, or Admin)
System checks member limits before sending invitation
Invitation Process: After submitting the invitation:
Invitation email sent automatically with secure link
Member appears in "Pending Invitations" section
Invited user cannot access profile until they accept via email link
Invitation expires in 7 days if not accepted
Managing Team Members
Active Members
Users who have accepted invitations and can access the profile:
Edit Roles: Click the edit button next to the role badge to change member permissions
Remove Members: Use the remove button (with confirmation dialog)
View Status: See member email verification and join date
Pending Invitations
Invitations sent but not yet accepted:
Remove: Use the remove button to cancel the invitation
Security & Access Control
Email verification: Invited users must use the same email address
Account required: Users need verified GoMonio accounts before invitation
Time limits: Invitation links expire in 7 days
Profile isolation: Members only see data for profiles they're invited to
Troubleshooting
Member can't see the profile after invitation
Users cannot access profiles until they click the invitation link in their email, log in with the correct email address, and accept the invitation. The profile will then appear in their profile switcher.
Invitation email not received
Check spam/junk mail folders
Verify the email address was entered correctly
Confirm the user has a verified GoMonio account
Cannot invite user β "User not found"
The user must first create a GoMonio account and verify their email address. Then you can invite them using their verified email.